Unless you want experience that looks good on your resume, avoid this place. - Anonymous employee High Focus Centers Employee Review

1.0
17 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great clinical work and (mainly) supportive environment from colleagues, decent starting salary, reputable organization that looks good on resume

Cons

Highly unfair and unreasonable workload, awful time off, clueless upper management with no regard or care for their employees, high employee turnover rate, upward mobility is pitiful as they only have positions that seemingly no one wants. Every monetary issue is a major hassle (reimbursements that never happen, raises don't go into effect for months, etc.) It's very evident that the organization only cares about the bottom line, and they don't appear to understand how that relates to employee satisfaction. The people that work there are mostly great, but miserable.

Explore other reviews about High Focus Centers

5.0
3 June 2025
Recommend
CEO approval
Business outlook

Pros

The company is team oriented. The supervisor has an open door policy. The weekly team meetings are helpful in determine how to best move forward with clients, it’s not only a time for updates but brainstorming.

Cons

The schedule is inconsistent. However, it was something that can be discussed with the supervisor.

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Great experience working with clients with a diverse array of conditions, especially if you are trying to learn your clinical niche. -Rewarding experiences with clients, seeing them grow and prosper -Creativity in group sessions, no strict curriculum. -Well-rounded therapy, including families in the treatment process. -Benefits not too bad (e.g. health/dental insurance can be affordable, two mental health days per year, PTO accrues relatively fast, some self-care resources offered to employees). -Work stays at work. You are not expected to work beyond your hours (unless you are an evening therapist).

Cons

-Pay is low. -There is heavy pressure to keep clients in treatment and ask for “five-star reviews,” which can make clinicians feel more like salespeople than therapists. -Management is very top-down. Expectations are often decided internally and then pushed onto staff without clear communication. -Staff are frequently micromanaged and questioned, which can make you feel more like a liability than a trusted professional. -Workload is high, and while support is promised, supervisors are often too overextended to provide it consistently. -The culture can feel performative and “us vs. them,” leading to low morale. -Clinicians must track their caseload across multiple platforms and are closely monitored for updates. -Staff are sometimes expected to complete tasks for other departments without adequate training (like billing). -Those pursuing licensure should know there is an expectation to remain with the company for 18 additional months after obtaining it, without a pay increase. -The therapy itself (sessions, documentation, coordination of care) is manageable, but the number of extra administrative tasks can quickly become overwhelming.

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