Humana Review - Customer Service Representative Humana Employee Review

2.0
20 June 2017
Recommend
CEO approval
Business outlook

Pros

Ability to work from home

Cons

Impossible to move to a different department. Micromanaging (log breaks, lunches in computer system) Some favoritism for moving into other positions depending on timing and being awarded for performance Managers and supervisors are very high-school like, there is a "cool kids" crowd and then there is everyone else.

Explore other reviews about Humana

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Engaging and helpful colleagues, really great space to work.

Cons

nothing as such since i just joined

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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