Stuck in neutral - Member Services Humana Employee Review

3.0
22 Nov 2012
Recommend
CEO approval
Business outlook

Pros

My fellow co-workers. The individuals that I refer to as my extended family, perform extraordinary feats on a daily basis with one goal in mind...servicing the members! No matter the amount of negative energy pushed their way from management and a small host of members. They trudge forward.

Cons

Job Stagnation! At this juncture of a two year transition to a wellness company, career progression is non-existent unless your goals are in the mail order Rx business.

Explore other reviews about Humana

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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