Expect everything but give nothing, not family friendly or flexible to employees needs - Customer Service Representative Humana Employee Review

1.0
20 Jan 2014
Recommend
CEO approval
Business outlook

Pros

You get a paycheck, and good health benefits

Cons

They are not flexible at all for families and giving time off for illness, emergencies, etc. when my elderly parents had to relocate recently, I asked for a leave of absence to assist and was denied!!! the only thing they see is the business need with such tunnel vision, that any personal circumstances are ignored. Avoid this employer at all costs unless you are single, and have no other life!!!

Explore other reviews about Humana

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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