Registered Nurse Case Manager - Telephonic - Registered Nurse Case Manager Humana Employee Review

2.0
5 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Work from home Help members maximize their Medicare and Medicaid benefits

Cons

Poor IT system - always down Poorly trained middle management with little to no oversight Higher levels of management do not understand CMS guidelines Policies and procedures are out-dated and not followed - per instruction of management

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5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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