Good and bad - Care Manager Humana Employee Review

3.0
12 Feb 2022
Recommend
CEO approval
Business outlook

Pros

I met really great people, the work at home situation was very good, they provided all the equipment.

Cons

The worst micromanagement I have ever encountered. Not only constant meetings, but weekly one on ones with supervisor where the focus was on numbers. How many people you called and contacted, plus they added a program that kept track of ones mouse clicks and how much time was in-between a click or typing ( are you just daydreaming or working , you peon!) ...and a device you had to click in when you were taking a break even going to the bathroom! It was absolutely ridiculous. I had started with them before all that crap and it was great. They trusted us R.N.s to be doing our jobs, they could hear our phone calls and see our charting, did they really have to resort to even more scrutiny? I left as soon as I could after. Another work at home company that SO FAR at least does not monitor and trusts the RNs!!!

Explore other reviews about Humana

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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