Humana is a dollar driven company that succeeds on the backs of their employees and members. - Case Manager (RN) Humana Employee Review

2.0
18 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Work from Home advantage was the best benefit of working for this company, and the ability to work while exploring different regions of the country.

Cons

Management style is top heavy, earning high salaries, and raises which are not passed down the line to the employees. There is no cost of living or annual raises, and little recognition for a job well done. Their Customer Service needs a vast overhaul - very frustrating for the members - but these concerns are not addressed. Directives from the Company are unrealistic, and are constantly changing. Their focus is on growth of the company by leaps and bounds, but do not hire/support the Teams that are required to fulfill these goals - hence, more and more work/expectations are piled on the workers, with no end in sight and no financial rewards for meeting these expectations. Additionally - the computer programs being used often fail causing loss of work time, but all work expectations remain. It is expected that the employee will work 50-60+ hours per week, including weekends to "meet business needs". This results in high level of stress and burnout - and less member interaction to meet quotas.

Explore other reviews about Humana

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and work conditions

Cons

Some issues with flexibility and work life balance

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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