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      Humana

      Engaged employer

      Humana reviews

      I would recommend it here - if you can over look poor management - Inbound Customer Service Representative Humana Employee Review

      3.0
      6 June 2022
      Inbound customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great hours! Great pay! Work from home! SUPER easy job! Love talking to the members. They become family.

      Cons

      Micromanaged. The bosses act like they are the end all be all in the company yet never know what the answer is. If you can overlook, "stupid" bosses, you are in! Just ignore the 360 plus time in single conversation you will be told you will get fired. The managers care ONLY about metric and not keeping you as an employee.

      Explore other reviews about Humana

      5.0
      9 Apr 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Honest. Fun, caring but tough

      Cons

      Always about to get better

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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