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      Humana

      Engaged employer

      Humana reviews

      It’s okay, but great benefits! - Inbound Contact Representative II Humana Employee Review

      5.0
      15 June 2023
      Inbound contact representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits start day 1, long training time

      Cons

      120 day probation, very strict on bathroom breaks, lots of information in training that makes it hard to easily recall once on calls, can’t transfer to another role before a year and a half.

      Explore other reviews about Humana

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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