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      Humana

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      Humana reviews

      Downhill - Agents Just Glorified Customer Service - Telesales Agent Humana Employee Review

      1.0
      10 May 2024
      Telesales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      sit and answer calls, hourly wage plus small commission

      Cons

      used to be good, hired to many agents, mostly customer service now, poor communication, if not the right race, creed or gender hard to get promoted, took some commissions away, reduced commission due to way to many agents

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      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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