Abandon ship!! - Applications Developer IBM Employee Review

1.0
31 Mar 2016
Recommend
CEO approval
Business outlook

Pros

You can work your own hours as long as you deliver assignments on time. Many work groups will allow you to work from home at least part of the week. Benefits are not terrible but you will sure pay for them.

Cons

Where to begin... if you are a developer like me you will face needlessly complicated applications and tools on the order of being nearly useless for all of the bloat and broken functionality that will come with using them (case in point RAD). Since many of the accounts IBM has have been around for such a long time you can trust that the code base will be such a nightmare to maintain that its level of complexity and quagmire of IBM proprietary software will be the only reason the company has not already ditched it for something better. Compensation is very low for the amount of work you will be performing and your manager will be so busy with their own projects and managing all the other people under them (40+ people) that they will have no clue what you actually do ... or even what project you are on. The promotion and performance measuring system are both a total joke... there is nothing personal about it you fill in some forms and have a talk with your manager... who again, knows nothing of what you do. Utilization is the word of the day and in the end all that matters to IBM is how much money you can pry from the customer’s pocket book. Lotus Notes is absolute garbage and you will have to use it every day. IBM is in the middle of a social transformation and trying to become more like Twitter, Facebook and the like. We are forced into using new social media type applications by integrating them into project work flow… it does not work out well. There are many other complaints that I have about IBM but explaining them to people outside the company would take much more room than I have in this small amount of space but the bottom line is that IBM is the Titanic and the captain just ordered the engine room all ahead full seemingly oblivious to the icebergs. Good luck Ginni... at least you have your 4.5 million dollar bonus as a life preserver. I fear the people stuck in the engine room will not fair as well.

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Pros

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Cons

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4.0
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Recommend
CEO approval
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Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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