Great place to work , process oriented company, below average hikes, powerless HR - Cognos Consultant IBM Employee Review

4.0
14 Apr 2016
Recommend
CEO approval
Business outlook

Pros

- Fantastic work life balance: work from home, unlimited sick leave facility, great policies for women - Good policies overall - shift/standby allowances, mobile, data card, fuel reimbursement if working in support projects - Extremely process oriented company - once you get to understand the processes, its smooth sailing. - Ocean of knowledge - if you are here to learn and for experience, there's infinite possibilities. Wealth of trainings and experience can be gained. The top consultants in virtually any field are just a click away. - Contacts / Networking is everything - this is a pro as well as a Con. If you have the right network, you can get virtually any kind of assignment you want - If you know how to crack the processes, you can get the band progressions regularly. Pay attention to the process based trainings. they are more important than you realize. - Its a laid back company. If a person wants, he can relax and have a chilled out life here. On the flip side, if you want to work, you will get terrific opportunities. Have patience, and follow the process. You will get what you want.

Cons

- Below average salary hikes. top rating for continuous 5 years, and total pay rise since joining is <50%. Average <10% hike per year. - Variable pay is a joke. Its dependant on company performance and can range from 10-50% of what is promised (GDP). Performance bonus (for 1 rating) is usually a decent amount. - HR is powerless. Everything , from leaves, hikes, promotions, appraisals, WFH approvals is in people manager's hands. If you have a good PeM, your life is set. If he turns out to be "evil", it can be pretty bad. - Contacts / Networking is everything - this is a pro as well as a Con. If you have do not habe the right contacts, you will be shuttled around to random projects by the resource managers. Zero bench policy ensures that they will tag you in virtually any account that will take you in. So BUILD YOUR NETWORK - If you do not understand the internal processes, you will be lost. Promotions, hikes, appraisals, approvals - everything has a process to it. Have patience, and follow the process. You will get what you want.

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Cons

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4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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