What the heck happened? - Advisory Software Engineer IBM Employee Review

2.0
24 Sept 2013
Recommend
CEO approval
Business outlook

Pros

I love developing. I love my job. Flexible hours. Comparable pay. Work with some of the most dedicated, intelligent technical workers in the industry with decades of experience all around you. Work with people around the world with different cultures...exciting! 10 years ago I would have put 5 stars and had lots to say. 5 years ago it would have been 4 stars and still quite a bit to say.

Cons

When I was young I wanted to be an IBMer. My parents knew people who were IBMers. IBM had a reputation of taking care of its own...that's where I wanted to be. That IBM is gone. There is no loyalty to employees. I've been through 8 resource actions in the last 10 years. Some were small..some were very large. When I started I knew I would retire here. Now, I don't even know if I'll have a job next month. It is so distracting and stressful. The state of the company is reflected in every aspect of our life...all the way to the inability to get pens! I have to buy my own because they are no longer supplied. Working with too many people around the world! 4 different major time zones in one product. 4 different cultures. Much is lost in the translation resulting in undesirable results. Quality suffers as a result. Its not an issue of whether employees from other countries are intelligent enough to do the work its a problem with too much diversity, too much distance and not enough of the right tools to bridge the gaps. Web and phone meetings only get you so far. IBM doesn't know what it wants to be. IBM drove the market in the past and successfully developed their own products. The IBM of today outsources and scatters their work in too many different places. Managers do not even know what direction we should be going. No real benefits to being an IBMer today. IBM use to have the best benefits, IBM functions that made their employees feel special, and, if nothing else, you knew you had a job for life. None of that exists today. If you want that type of treatment you have to go somewhere else like Google...catered lunches, carnivals, free tickets to whatever, large bonuses,etc. Even the 401k match is lacking compared to other companies. Use to have a lot of opportunities to move into other areas. Now the teams are squeezed so hard that everyone is paralyzed with work, managers cannot let you go because they need you and there are no jobs anyway because of all the cuts.

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5.0
8 July 2026
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CEO approval
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Pros

Supportive management, flexibility, benefits, very smart peers

Cons

Limited location options to work in depending on department

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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