Great company, too much bureaucracy - Software Engineer IBM Employee Review

4.0
16 July 2008
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, steady job Broad industry experience IBM Global Business Services' global team prides itself on being a leader in the space where technology and business intersect, and its high-tech roots and resources allow it to offer clients integrated engagements that can span from strategy, to IT design, to implementation and outsourcing. IBM GBS works with two-thirds (65) of the World's 100 most Innovative Companies, as identified by BusinessWeek. Truly global consulting IBM's consultants can be found taking on engagements around the world. Outside of the U.S., India is IBM's largest country organization, employing more than 43,000 people in 14 cities. IBM is also pursuing a major initiative to support innovation in China, and it has continued to strengthen its foothold in Europe, especially in Ukraine, Ireland, Prague, Slovakia and Portugal. On the cutting edge of innovation IBM's culture of thought leadership encourages consultants to explore new concepts and solutions to adhere to the firm's primary strategic focus of delivering competitive advantage for clients' business success. IBM combines its brainpower with its world-class consulting and technology capabilities in several internal organizations to help it address critical business challenges-The Institute for Business Value and the Center for Business Optimization. The firm's methodologies of Component Business Modeling and On Demand Innovation Services also help bring its cutting-edge ideas to use at client sites. A family-friendly environment For 18 consecutive years, Working Mother magazine has named IBM on its Top Ten List of the 100 Best Companies for working mothers. The magazine honored the firm yet again in 2006, naming Palmisano a "family champion" in recognition of his dedication to innovative programs for women. In addition, the firm implements positive work/life balance initiatives like a work-from-home policy and a travel schedule that ensures consultants are home on weekends.

Cons

less career growth, low pay, too much bureaucracy

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5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Incredible mentorship from experienced engineers and exposure to real-world production code. The team is very supportive and encourages questions.

Cons

The onboarding process can be a bit overwhelming at first due to the complexity of the internal tools and systems.

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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