Great team, leadership and culture - Sales Executive IFX Payments Employee Review

Leadership seem to be taking culture seriously - plenty of company events put on to build bonds across staff and generally have fun. Flat structure is also always encouraged so everyone is approachable regardless of seniority. Introduced an employee engagement survey last year and is the first company I have actually worked for that has actually implemented what employees are asking for i.e. flexible working, enhanced parental leave etc. They are also very proactive when it comes to investing in people and helping them grow - the business works with a performance coach to help people identify and improving their development points. There is also a pretty generous budget for any type training employees may want to do outside of work (as long as there is some sort of professional benefit i.e. no cookery courses). High performance trips - high performers get invited on all expense paid reward trips. Just moved into a really nice brand new office.

The company still has some legacy ways of working, although most people support the direction the business is moving in. Processes and controls around changes can sometimes feel heavier than needed for a smaller business, which can slow things down. Leadership seems aware of this and is making improvements, but there’s still more to do.

They’ve invested in some new tech. They are unafraid to push people to perform (whatever that looks like). They talk a good game.

You’ll be kept at an arms length unless you agree with those leading the conversations, especially with new engineers brought in. There is absolutely zero accountability if things don’t get done and for those that are high performers, the field is unbalanced and frustrating. OKRs get set and then closed so they can set new ones, even if they are not delivered. Seems they’re unsure what game they are actually playing. Found the culture quite toxic. The sort of place people watch you if you dare to leave before 5.30. Bit of a contest with who has the most outrageous drinking stories. Inappropriate pub chat (note, in comparison, employees are actively told when outside of the office you are still representing the business)