Pros
I can't speak for the entire company and every manager, but *I* have a great direct manager that is flexible and treats employees like professionals. They respect their employee's work/life balance and are reasonable. Benefits are OK and basic - medical/dental/vision/vacation/sick leave/holidays/basic life insurance, but nothing to write home about. This is why I give the overall rating a "3". Used to be a "4" until around 2008, then lots of layoffs and then we were sold. I have a lot of years invested here, so harder to leave. Overall, I do like the group I work with.
Cons
Benefits used to be much better. Chipped away at over the years. Used to have employee stock purchase plan, cash sharing, bonuses, and big employee appreciation events. IGT used to be a great employer - an employer of choice. Benefits require a higher employee/employer cost share and not competitive - other companies offer better, no more employee stock purchase plan, no cash sharing, and bonus levels (the position you have to be to earn a bonus) has changed (not in a good way). Now it's all about employees giving back to the community, which is a wonderful thing, but the prior amazing employee appreciation and holiday events are gone and those they do have are not even lukewarm in comparison (BBQs in the parking lot - hamburger, potato salad, drink and ice cream). It's all about employees giving to others while our paychecks have shrunk (little to no increases + increased insurance costs) while management continues to get their big bonuses off the backs of worker bees. Even the service awards are laughable now. Used to be well rewarded for longevity and loyalty to company. Now, 10 or 15 years will get you some toilet paper and laundry soap, maybe a hand mixer. NO JOKE.