Supportive remote work environment with room to grow - Customer Service Representative IQVIA Employee Review

4.0
11 July 2025
Recommend
CEO approval
Business outlook

Pros

Supportive team environment, clear KPIs, consistent feedback, flexible remote work, and opportunities to learn about the healthcare and insurance industry.

Cons

Limited growth opportunities in customer service roles, repetitive tasks, and occasional delays in communication between departments.

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IQVIA Response
11mo
Thank you for your constructive feedback. We truly value your insights. Input like yours helps us identify opportunities for improvement and continue building a better workplace for everyone. If you would like to share more with IQVIA, please contact us at https://www.iqvia.com/contact.

Explore other reviews about IQVIA

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance was good

Cons

Limited opportunities for PM advancement

3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

The team was great to work with and the general work environment was hard to beat

Cons

It felt like sales and upper management completely dropped the ball with our product. We had what could have been a large success in the market but we were too ignored to really push ourselves towards new customers. Pretty much the whole team was laid off as a result.

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