Flexible hours, but low pay and no opportunities - Customer Assistant Iceland Foods Employee Review

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible with hours Good manager

Cons

Rubbish money team so young Online pickers couldn't take breaks as there was never enough people to help you complete orders in time. (Just told to be quicker - No Jane,,, Not for minimum wage hun)

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Iceland Foods Response
1d
Thank you for sharing your feedback with us. We are pleased to hear you experienced flexibility in your role and had positive support from your manager. However, we are sorry to hear about your concerns around pay, workload and breaks, as this is not the experience we want for our colleagues. We would encourage you to raise this with your Store Manager or Area Manager so it can be looked into and improvements considered.

Explore other reviews about Iceland Foods

5.0
18 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with each day.

Cons

Sometimes work can be tough.

4.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues, strong team spirit, flexible hours, good employee discounts, and a customer-first approach

Cons

Limited career advancement, high-pressure environment, long hours during peak seasons.

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