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Impress Solutions

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Awful Working Environment - Anonymous employee Impress Solutions Employee Review

1.0
15 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location, near the shopping centre and access to rail station.

Cons

This is the most uncomfortable working environment I have ever worked in my life. The Bosses behave like they are gods and swear at the clients at the backend, with very poor opinion about their customers. The old team act like a wicked fraternal group with very bad attitude towards other regulars.

Impress Solutions Response
8y
We are surprised to be alerted by this negative review and have doubts as to whether this is from a genuine current employee. If this current employee has taken the time to write this bad review about his/her current job, a more effective way of expressing his/her opinions would be to arrange a meeting with management to discuss this matter. We are rather confused by the statement ‘most uncomfortable working environment I have ever worked in his/her life’. If this is the case why do we have employees working for us for over 18 years with the majority of the employees having worked an average of 7 years. We are a professional IT company and have been trading for over 20 years serving over 600 clients and many still actively carrying out business with us. If we really had poor opinions of our customers, we wouldn’t have taken the time to improve our customer service and develop a company management policy which is BSI ISO 9001 certified. In relation to the statement about the old team, we don’t fully understand this point however we will discuss this matter with everyone to see whether this is in fact true. However, again if he/she feels strongly negative about the work environment then why have the majority been working here for this long. We hope this current employee has realised from reading this response that we are opened to having fair discussions about our management.

Explore other reviews about Impress Solutions

4.0
16 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Variety of work, applications, technologies Leading edge automating processes and integrating with many third party applications, including many banks Variety of Clients generally great to work with Bosses very supportive and understanding of personal issues Challenging role very enjoyable and keeps life interesting Remote working since initial lockdown for protection of team which I find works very well. Very nice office when anyone does have to go in to prepare hardware etc for customers, great location, close to station and right next to all shops and restaurants etc. Good quality equipment supplied to home, VOIP high tech phones, headsets for Microsoft Teams, 2 monitors and PC

Cons

Has been stressful at times but team is now expanding to accomodate the growth and success of the business with some great new additions Can require some out of hours support but not too often and just like every other IT role I have had in my 35 years in IT Need to slow downa little at times and not take on too much new development but at the same time this is largely driven by customer demand and competition between clients to keep one step ahead

1
5.0
28 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Well established company with an extensive number of clients, has been in business for 20 years and is still growing and expanding. - Nice office with a great location in Romford (ideal for transport links). - Hardworking team of management and colleagues. - Friendly, sociable and supportive network. - Strong focus on investing in training & development. - Busy, professional & enjoyable working atmosphere. There are plenty of opportunities to grow & develop within this firm, which is quite beneficial for career development. I have been involved (and have gained key experience) in a wide range of areas throughout different aspects of my role and department. We have plenty of regular one to one with management, creating an opportunity to voice our feedback, report back how things are going and so on - which is completely different to larger companies where this may occur a few times a year at best. Management are approachable and supportive in encouraging us to excel & challenge ourselves. A busy firm with a hardworking team, lots to do and plenty to get done!

Cons

None to mention at present

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