Love them! - Community Manager Independence Realty Trust Employee Review

I joined the company with limited industry experience 7 years ago as a Leasing Professional and have since advanced to the role of Community Manager. IRT provides exceptional benefits, competitive compensation, and meaningful bonus opportunities. What truly sets the company apart is its leadership—upper management genuinely cares, values employee feedback, and thoughtfully considers the perspectives of team members at all levels. I am grateful for the professional growth, support, and opportunities IRT has provided and am proud to represent this organization.

I can't find any cons!

Salary is fine. Still just ok for industry standard.

Extremely poor treatment of staff Extremely poor communication Constant changes in policy, massive changes rolled out with zero consideration for onsite staff or increasing workload Poor work life balance Negligent budgets Excessive administrative workload on property management Renewal increase for employees Employees not exempt from increases in fees/WiFi program Budget bootcamps with reasonable and necessary expenses that’s prepped for several weeks prior to submission and then slashed to unreasonable and unrealistic levels Too short, double booked, and stacked appointments for leasing while upper management (who has no insight on onsite logistics) have extremely high demands for leasing staff Constant criticism of onsite staff but upper management that spend no time onsite or getting to know staff Excessive workload Invasive inspections Telling staff not to ask questions publicly and what not to say on town hall meetings which is incredibly inappropriate and disrespectful to staff Inappropriate behavior by upper management; unprofessional behavior AI causes constant issues for maintenance and onsite staff by making promises on behalf of staff and giving incorrect information Poor incentives Pushback on necessary and completely reasonable needs; appliances, etc. No trust Culture is changing for the worse Extremely challenging KPIs and bonus structure Lack of support seems to be universal across all regions