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Independence Realty Trust

Engaged employer

They try their best. - Leasing Professional Independence Realty Trust Employee Review

4.0
28 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Great benefits, easy enough work, opportunities for advancement, volunteer work, hour lunch

Cons

When you are understaffed they offer no help and it can be months before you are staffed again. Everyone is overworked -- even in corporate, the regionals have too much on their plate so they have no time to spend with individual branches.

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Independence Realty Trust Response
8y
Thank you for your feedback and it's great to hear you feel we're offering a 4 out of 5 star employment experience for you. In regards to staffing levels, I'd like to encourage you to speak to your community manager directly. We never want our staff members to feel as though they are doing the job of more than one person for an extended period of time. We've made recent adjustments which will allow all of our Regional Managers to spend even more time within their Communities. Our goal is consistent communication, like this, and to continue our excellent recruitment process for obtaining new team members.

Explore other reviews about Independence Realty Trust

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pay is good. 401K company match! PTO is good! Love the people.

Cons

Sometimes being on site gets overwhelming and we could use a little more support

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Independence Realty Trust Response
1mo
Thank you for your feedback! We are thrilled to see the 5-star experience as a member of the #IRTeam!
1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Salary is fine. Still just ok for industry standard.

Cons

Extremely poor treatment of staff Extremely poor communication Constant changes in policy, massive changes rolled out with zero consideration for onsite staff or increasing workload Poor work life balance Negligent budgets Excessive administrative workload on property management Renewal increase for employees Employees not exempt from increases in fees/WiFi program Budget bootcamps with reasonable and necessary expenses that’s prepped for several weeks prior to submission and then slashed to unreasonable and unrealistic levels Too short, double booked, and stacked appointments for leasing while upper management (who has no insight on onsite logistics) have extremely high demands for leasing staff Constant criticism of onsite staff but upper management that spend no time onsite or getting to know staff Excessive workload Invasive inspections Telling staff not to ask questions publicly and what not to say on town hall meetings which is incredibly inappropriate and disrespectful to staff Inappropriate behavior by upper management; unprofessional behavior AI causes constant issues for maintenance and onsite staff by making promises on behalf of staff and giving incorrect information Poor incentives Pushback on necessary and completely reasonable needs; appliances, etc. No trust Culture is changing for the worse Extremely challenging KPIs and bonus structure Lack of support seems to be universal across all regions

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