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Indigo Lighthouse Group

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Worst job I’ve ever had - Administrative Indigo Lighthouse Group Employee Review

1.0
25 June 2019
Recommend
CEO approval
Business outlook

Pros

A reminder of everything else in life you have to be grateful for.

Cons

A despicable company. Little to no training with no assistance and no assurance from senior managers or the HR department to review training procedures or the trainers! Despite feedback from SO many staff that is ignored as this is easier to do. If they like you, you can get away with doing no work as some people float about all day in noticed and others are hounded constantly for silly training errors and if people don’t like you then you’re life will be hell! No one will help youno one will listen to you, honestly avoid avoid avoid at all costs I cannot stess this enough leaving was the best decision I ever made. You are not treated like a normal person you are treated as disposable. Staff turnover is unbelievably high, most despartments don’t have staff with more than 1-2 years experience. Only care about making money and not about people. I went home every night upset and no one care! If you are not able to learn the job quickly and make no mistakes ever then it will take over your life and it is so easy for these people to get to you.

Explore other reviews about Indigo Lighthouse Group

4.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work from home brings balance to life for those who need it

Cons

Job-security for SaaS customer support is flakey If a client leaves, so does the job for the whole team supporting them.

3.0
2 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Management always professional and patient at the call centre.

Cons

There is a very intense workload with high call/ email volume.

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