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      Don't Even Think About It! - Senior Client Operations Specialist Insight Employee Review

      1.0
      29 Oct 2024
      Senior client operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      There were some great people in office. They were flexible during COVID.

      Cons

      They are a publicly-traded large corporation. As a result upper management (since the most-recent CEO took over) spends their time figuring out how to cut costs to appease shareholders and fatten their own wallets. Several quiet layoffs out of the blue - zero morale left as they sent most of the sales ops positions over to the Phillipines where the pays is 1/4 - 1/3 what they had to pay U.S. employees. I can tell you from my experience that customers are not going to like that one bit as there are a majority of folks overseas who are very timid and inexperienced.

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      Insight Response
      1y
      We are sorry to hear that your experience at Insight wasn't as positive as you would have hoped for. Thank you for sharing that you worked with positive and supportive people while you were here. If you would like to share more around the concerns you've discussed, please send your feedback to glassdoorfeedback@insight.com.

      Explore other reviews about Insight

      5.0
      28 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

      Cons

      N/A, for me there are none

      2.0
      10 Apr 2026
      Learning coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Front line management is typically very employee focused and tries to help. I had many opportunities to learn a new skill or expand my own knowledge of the business and where I could help.

      Cons

      Don't expect timely raises to go along with your work output. It's discouraging to consistently not get meaningful raises and yet they are pouring money into unproven income streams like AI and continue to make acquisitions all while the stock price and employee moral plummets with it.

      2
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