There are better airlines out there. - Airline Pilot JetBlue Employee Review

1.0
26 July 2025
Recommend
CEO approval
Business outlook

Pros

Employees and your direct crew are some of the best people I know. The culture between my fellow pilots, inflight (flight attendants) and gate agents have been nothing but positive.

Cons

The company DOES NOT support their employees in ways that matter. Our health insurance was redone to now we are the least insured airline in the industry actually falling into the window of “underinsured” in the United States. This is for the most expensive and comprehensive plan that the company offers. The company also has been inefficient for years now in terms of scheduling making us one of the most underpaid pilot groups for the amount of work put in. For example a 3 day United trip can bring in 25 hours of credit. Here at JB the same 3 day trip only brings in 15 hours of credit. The initial training is at a wage of 500 a month post tax. This means you will not earn any sufficient income for a few months during your training. NO OTHER AIRLINE DOES THIS. Management looks for any excuse for why the company hasn’t turned a profit even sending us an email saying our carry on bags were “too heavy” and we needed to “pack lighter” to save on fuel cost. This doesn’t even offset the fact that you have to wait at a gate for 45min sometimes burning gas because they don’t have ground crew. Once again it’s all on the pilots. Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue.

Explore other reviews about JetBlue

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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