26 Feb 2024
Anonymous employee
Klang Response
2yThank you for your feedback. I am aware that you describe a variety of aspects of your individual experience at Klang.
However, there is one aspect that deeply concerns me. We have a zero tolerance policy for any behaviors that make Klangers feel unsafe. We have multiple channels through which any code of conduct violation can be reported - directly with any people managers that you feel comfortable confiding in and also multiple anonymous channels.
If anyone you know at Klang needs support, please tell them about the different ways to receive them. Every Klanger has access to the Employee Assistance Programme that provides legal support and psychological counseling from trained professionals - completely confidential and offered from an external provider. Any member of our leadership team as well as I personally are also available for confidential conversations.
All Klangers should feel safe at work. Even though our very recent engagement survey shows that Klang is a very safe and inclusive place to work, we will take action based on your review. We will ask our people managers to reassure all their Klangers are aware of the (external and internal) support systems in place as well as the anonymous feedback channels. We will also initiate additional investigations and measures that foster awareness at Klang.
If possible in any way I would like to ask for your support. If you (have) become aware of any specific situation in which a Klanger may not feel safe, please encourage them to confide in any member of our leadership team or me directly or to make use of our anonymous feedback channels. We take any report on misconduct very seriously and take action while protecting the needs and privacy of the person who underwent the misconduct.
All the best,
Tobi
Head of People