Growing Company; Depends on Your Location; Leadership is Disconnected - Business Development Kustom US Employee Review

2.0
1 July 2020
Recommend
CEO approval
Business outlook

Pros

Paid car and gas; growing company and industry

Cons

Leadership actively avoids productive problem solving and operates blindly without proper information when addressing issues. Nor do they take the time to discuss issues or solutions. There is a wealth of knowledge throughout the company (both at individual locations and corporate). However, the executives and controllers of the region do not empower or advocate for those on the ground trying to build the company. Innovation is lacking and collaboration is non-existent. Some of the regions are better than others, but if you are looking for a good culture where you feel proud to go to work - you may want to reconsider and ask more questions to determine if that specific Kustom location is good for you.

Explore other reviews about Kustom US

5.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

As soon as I walked in, I felt the positivity, the eagerness to make clients and the team happy. Overall have really seen nothing but good and moves to make the office even greater.

Cons

None at this time, I think they are working out the kinks of some issues or the past.

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent culture, better pay in area than competitors weekly pay decent benefits, support from other branches is nice, seems like a place you can grow

Cons

Minimal staffing, they try to keep costs down by having as few employees as possible, which in my experience leads to all the employees being burnt out in the extremes. Poor communication, and its a slow process to get anything accomplished

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