Not everyone has ASCP certification and went through MLS/MLT program. I did feel some employees were missing a handful of key professional knowledge that had to be learned on the job or coached with scattered reference books. Over time, I noticed that there has been a wide gap of those who went through such programs next to those who did not. As someone who did, this concerns me. The wage gap is also a big issue as well since there's a knowledge/certification gap between registered and non-registered. This is a high volume, fast paced, high workload lab. With no HR to help coordinate employee benefits/education/etc (leaving more work on the managers and supervisors), I have noticed many of the depts/teams siloed in on themselves. They are not aware of other depts or just how they fit into the lab they all work in.