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Liberty Mutual Insurance

Engaged employer

Went downhill so fast - Sales Advisor Liberty Mutual Insurance Employee Review

1.0
1 Nov 2025
Recommend
CEO approval
Business outlook

Pros

remote work, decent middle management

Cons

Upper management is toxic, constantly raising the goals to unattainable levels, cost cutting creating toxic environment, investments in the worst possible leads, prepare to be laughed at by customers over rates. They knowingly and intentionally slowed down business, affecting customers, and employee compensation without batting an eye. They don’t care about their employees anymore.

Explore other reviews about Liberty Mutual Insurance

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

You'll work with amazing people

Cons

Nothing I can think of.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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