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Liberty Mutual Insurance

Engaged employer

Toxic, unethical company - Sr. Field Claims Resolution Specialist Liberty Mutual Insurance Employee Review

1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

Explore other reviews about Liberty Mutual Insurance

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Working remotely. Decent pay and benefits.

Cons

Management likes to micromanage and focus on accuracy and not being there for the customers. Communication also sucks across the board

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