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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      DRC Sales Representative - Inside Sales Representative, DRC Liberty Mutual Insurance Employee Review

      3.0
      1 Feb 2017
      Inside sales representative, drc
      Recommend
      CEO approval
      Business outlook

      Pros

      Liberty Mutual offers great pay with awesome benefits.... Good bonus structure once you begin your job out of training.

      Cons

      When hired you will be promised one thing and once you're out of training whatever you were promised when accepting the job offer becomes a thing of the past and is not honored. Second, they make you feel as if you are one of the elite. Being accepted into the company which is a fortune 100 company. Once you see your peers you realize you've not taken a corporate sales position but rather, a run of the muck call center position. Finally, forget everything you've learned about sales as this is a transaction and not a sales environment.

      avatar
      Liberty Mutual Insurance Response
      9y
      We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you received that communication. We'd encourage you to speak with your manager about your questions and concerns so we can work with you to make improvements. Thanks again for your post.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      1 Apr 2026
      Adp- analyst development program
      Recommend
      CEO approval
      Business outlook

      Pros

      Exposure to upper management and company

      Cons

      Quick rotations around the company

      2.0
      2 May 2026
      Senior claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

      Cons

      Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

      2
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      Liberty Mutual Insurance reviewsLiberty Mutual Insurance Inside Sales Representative, DRC reviewsLiberty Mutual Insurance review