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Liberty Mutual Insurance

Engaged employer

Good company - Sales Representative Liberty Mutual Insurance Employee Review

3.0
27 Sept 2012
Recommend
CEO approval
Business outlook

Pros

The pay can be very good if you're willing to put in the long hours. Co-workers are all great, and the support you receive is excellent.

Cons

Hours are very long, and the pressure to sell can be taxing. The constant begging for a sale can get old, and fast. You deal with a lot of customers yelling at you when their premiums inevitable increase every year.

Explore other reviews about Liberty Mutual Insurance

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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