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Liberty Mutual Insurance

Engaged employer

Customer Service Advisor, going downhill fast - Customer Service Specialist Liberty Mutual Insurance Employee Review

2.0
1 Jan 2013
Recommend
CEO approval
Business outlook

Pros

401k, Decent Pay, Ok place to learn about insurance

Cons

No work life balance, impossible to meet new goals, getting worse by the day.

Explore other reviews about Liberty Mutual Insurance

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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