employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Oh, how the mighty have fallen. - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
3 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Telecommuting opportunities. Conscientious counterparts. Accrued vacation time.

Cons

Dishonest, ego-driven, dog-eat-dog management. The good ole’ boys club is alive and well at this company. If you are female, and dare speak truth to power, woe be unto you. Pay for performance is a laughable statement. Only the ‘yes’ employees are provided for. Those who dare to speak their truth and dare I say, do what is actually right, are punished in innumerable ways. Hard work and ethical behavior is not rewarded in the LM of new. Management accountability? Non-existent. Workloads are unbalanced, and for many, simply unmanageable. Management’s response? YOU do not know how to prioritize. Lean, LMS, and I believe the new shiny toy is now now Agile. Empty buzzwords in the absence of meaningful, thoughtful, sustained action.

Explore other reviews about Liberty Mutual Insurance

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
See reviews by: Helpful|Rating|Date|All