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Liberty Mutual Insurance

Engaged employer

I go to bed with my laptop.. - Inside Property Claims Adjuster- Icat Liberty Mutual Insurance Employee Review

2.0
29 Mar 2019
Recommend
CEO approval
Business outlook

Pros

-Great Pay -Free coffee -Friendly managers -Flexible work hours -Fancy building -hired a lot of people; hopefully the workload goes down

Cons

-no work life balance at all -work from home; many people continue to work at home.. -i go to bed with my laptop;not ideal -It is shifting to a call center -people don't last more than 2 years -10 years into my professional career, this job is easily the most stressful job of my life. All they care about is money and being top three. Upper management doesn't have claims experiences so dont expect empathy or grace.

Explore other reviews about Liberty Mutual Insurance

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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