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Liberty Mutual Insurance

Engaged employer

Solid company - Field Auditor Liberty Mutual Insurance Employee Review

4.0
21 Dec 2019
Recommend
CEO approval
Business outlook

Pros

The company as a whole supports their employees and especially embraces diversity and unique qualities of employees. They are transparent about salaries and benefits. The company invests in training and education to give you the resources you need. The company offers flexibility in work schedule and promotes work life balance.

Cons

How each department and the management within that department carry out the principles of the company can vary resulting in different opportunities and treatment.

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Liberty Mutual Insurance Response
6y
Thanks for your review! We are committed to strengthening our inclusive workplace so everyone can grow and thrive and can build a career here. We also know how important flexibility is, so we’ve made significant progress in this area over the past couple of years – ultimately changing the way we work, the space we work in, the technology we use and even our dress code to encourage greater flexibility in the workplace.

Explore other reviews about Liberty Mutual Insurance

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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