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Liberty Mutual Insurance

Engaged employer

Not worth it - Inbound Sales Representative Liberty Mutual Insurance Employee Review

2.0
1 May 2020
Recommend
CEO approval
Business outlook

Pros

Pay is slightly above standard as far as insurance sales go.

Cons

Commission structure changes constantly. It literally changed as I went through training and 4 more times in my two years here. My specific department is ACT don't get suckered into that you'll do far better in normal inbound. Leads that are purchased for my queue don't want insurance. I've had 3 managers in the past 4 months. Goals went from 35 a month to 80 on the latest commission structure. if you're applying for a normal "inbound" position then the goals are over 110 right now. Work Environment isn't the worst however you basically have to "log" when you go to the restroom. Meaning you're either at your desk the entire day or you will hear from management. They use to be flexible with scheduling but not any more. I'm normally not one to complain about my employer but this is typically how a commission job works it's "amazing" when you get there but over time the higher ups want more in their pockets so structure changes form rep making a lot of money to rep doing more work to make less.

Explore other reviews about Liberty Mutual Insurance

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company with good leadership.

Cons

Nothing really comes to mind, they try their best to support you in any way possible,

1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
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