employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

OK place to work - Insurance Assistant Liberty Mutual Insurance Employee Review

3.0
31 Dec 2020
Recommend
CEO approval
Business outlook

Pros

flexible work schedule, plenty of work to be done

Cons

favoritism to certain employees, no room for advancement - you have to wait for someone to retire to get promoted.

avatar
Liberty Mutual Insurance Response
5y
We're sorry to read about your experience. If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

See reviews by: Helpful|Rating|Date|All