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Liberty Mutual Insurance

Engaged employer

Sales Representative - Insurance Sales Representative Liberty Mutual Insurance Employee Review

1.0
20 June 2014
Recommend
CEO approval
Business outlook

Pros

The benefits are good and you can get out of the office quite a bit to go on appointments and networking events. Take advantage of the short term disability program, it's cheap and may come in handy if you are ever injured and cannot work.

Cons

They micro-manage everything you do. They track your sales, outbound calls, length of time on the phone and number of quotes done on a daily basis. On a weekly basis the manager will go over in excruciating detail the types of people you are quoting, why you didn't sell more than you did, and what do you have in the pipeline. Opportunities to advance are slim unless you are in HQ or in a large call center. A lot of the reps who have been there for awhile are spoon fed by the service reps and most people in the whole company aren't to be trusted. The main thing the company worries about is money money money. They are cheap on claims and are constantly worried about "premium leakage" ie getting the most money out of people that they can before they go elsewhere, this includes policyholders and employees.

Explore other reviews about Liberty Mutual Insurance

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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