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Liberty Mutual Insurance

Engaged employer

If you just want to sit around collecting checks, look no further. - Principal Software Developer Liberty Mutual Insurance Employee Review

1.0
27 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The company is way over-staffed especially in the IT department and people have to literally beg to get on any project. They would literally give you work that's not even software developer work because they don't have anything else to give you. Why is this good? Cause you will have a lot of free time while getting paid. Most people in Boston reports to a manager who sits in Indianapolis, NH, Ohio or Wausau (do you know where Wausau is?) or middle of nowhere. Chances are your manager probably won't be sitting in the same location meaning you get to come and go as you please or even not show up in office. The Boston office was literally empty most of the time because everyone just decides to work from home w/o telling their bosses as coming to the office is meaningless when your team isn't there. A Great place for people who wants to do nothing and keeps collecting checks. Company also has this great TDP program that takes any fresh college grad and turns him/her into a manager in 4 years. Tells you how much they value young talent. So all you Zuckerbergs out there, this is a great place for you to work. The company does have boat loads of money so lay offs probably won’t happen soon.

Cons

The management is as incompetent as you will see in any other place. I was hired as part of the Boston IT expansion back in 2011. The real story was the company had received a significant tax advantage from the government for their new building in Boston back bay area and in return the company promised to hire x number of people in Massachusetts. Turns out the company was just hiring anyone who fits the profile but then there was no plan for these new hires to be part of anything. I was one of those lucky ones who got hired. So what ended up happening was an army of Boston IT new hires sat around for months and months doing nothing. We kept asking our manager, who was also a new hired himself, to ask other groups for more work. He had to fly to the Indianapolis office where the groups there own all the projects and begged for work. All he got was a project that had all the developers do SA work. And then after enough complains from the new hires in Boston, the senior director from Indianapolis finally came over, sat down with us and told us we should be happy that we are on the bench and still being paid. So the message was cleared, there was no plan for us. Incompetency in the IT leaderships. Have you ever seen a software architect who barely knows how to code or know nothing about computer science, well look no further, you will find a bunch in this company. Many thanks to the TDP program. Never before have I seen an IT department full of incompetent people. The CIOs relied heavily on what IBM tells them and use all their products so that IT doesn’t really need to know anything when crap hits the fan. They also hired a lot of contractors to get the real work done because all the full time employees know nothing and just sit around waiting for the contractor to tell them what they need to do.

Explore other reviews about Liberty Mutual Insurance

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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