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Liberty Mutual Insurance

Engaged employer

Do Not Take A Job In Claims - Claims Adjuster Liberty Mutual Insurance Employee Review

3.0
17 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits Company gives a lot of time off *see below* I am sure there are some positions there that are great and rewarding.

Cons

Do you like having your work/life balance destroyed? Do you like working long hours into the night just to keep up and make it so your boss does not write you up? Do you like customers that have no clue what their coverage is, or how a claim works, yet can complain to another party that does not do your job but has a lot of weight they can pull so that you are always in fear of being in trouble? Do you enjoy a constant barrage of work added on, no matter how behind you are, and an Employer that cannot keep workers around because they all get burned out and leave, so their is no relief from the work piled upon you? Do you like trying to apply from within the company for a role outside of claims because you are so burned out and not even getting an initial interview for any other position? If you said yes to all of these questions then a career in Claims is for you!

Explore other reviews about Liberty Mutual Insurance

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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