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Liberty Mutual Insurance

Engaged employer

Don’t get sick - Total Loss Adjuster Liberty Mutual Insurance Employee Review

1.0
25 July 2023
Recommend
CEO approval
Business outlook

Pros

Pay is ok, if your in a higher position you can also flex up to two hours of your work week with out using PTO.

Cons

PTO sucks, if you get sick you are screwed. The companies says any days you didn’t have time for are unexcused, and three unexcused absence stay with you for TWO YEARS. So if you get very sick in the begging of the year, you are sol. It also doesn’t matter if you are physically incapable of doing your job and they send you home. You will still get an occurrence. You could be a picture perfect employee. Doesn’t matter. Back when people were in office, everyone would start coming in to work sick around October because everyone was out of sick time (you stop getting time in October). People were afraid to be a couple minutes late because that was occurrence. Also it doesn’t matter if you do a good job on 99% if things. If you have one low stat expect to hear about it until you die or they fire you for poor performance. And no they will not wait more then a day after you come back from bereavement to threaten your job. No I’m not joking. I got I’m sorry for your loss- shape you or you’re also fired if we don't like your numbers.

Explore other reviews about Liberty Mutual Insurance

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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