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Liberty Mutual Insurance

Engaged employer

Take Caution - Project Manager Liberty Mutual Insurance Employee Review

2.0
13 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and for a long time it was a great place to work with tons of growth opportunities. I hope one day it can get back to that.

Cons

Rolling layoffs for the last year. No job is safe, even for the newly hired. Our CEO said in a town hall that a 5 year plan is not recommended at this time because so many changes and reorganizations are on the horizon. The corporate speak is out of control, the executive leadership team practically chants “win with purpose together”. And if we don’t, “mediocrity will be punished”. Return to office mandates within 50 miles of a major hub whether you were hired as a remote employee or not. Leadership does not take employee opinion into consideration when making big decisions that affect them.

Explore other reviews about Liberty Mutual Insurance

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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