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Liberty Mutual Insurance

Engaged employer

Has Incredible Potential to stay Long-Term - Anonymous employee Liberty Mutual Insurance Employee Review

4.0
27 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Flexibility with hybrid schedule -Nice, well-kept, modern facility/building with large food court (variety of foods), coffee bar, free spacious parking -Everyone I've met has a tenure of 3+ years -Leadership has stood firm in keeping DEI program

Cons

-Large organization where questions/requests are all automated so if you need help with anything it's almost impossible to speak with a live person (especially if you don't know anyone in the office)

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Liberty Mutual Insurance Response
1y
Thank you for your feedback! We're glad to hear you're enjoying the flexibility and supportive team environment. We understand that navigating a large organization can sometimes be challenging, and we appreciate your input as we work to enhance support and communication for all employees.

Explore other reviews about Liberty Mutual Insurance

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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