Could be worse - Claim Intake Representative Liberty Mutual Insurance Employee Review

Everything else. Break times are less than what you'd get at other insurance companies, so less time off the phones, especially during a heavy call day, leads to quick and intense burnout. Procedures are so much to remember if you're reporting claims for all lines of business and sometimes info isn't where they should be, especially if you get a call that's a curve ball and they demand timely replies. You get paid little to wear multiple hats. Wouldn't recommend this job long term