Okay experience overall - Reservation Agent MSC Cruises Employee Review

3.0
19 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Its a cruise line so I am able to deal with a diverse clientele of people. I enjoy the customer service aspect of it.

Cons

Its a cruise line and with luxury people expect alot from the company and the employees. Often times their complaints about their experience is unjustified.

Explore other reviews about MSC Cruises

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

1.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many pros to highlight

Cons

Very toxic environment in a short period of time. Was only there for a few weeks before I noticed the mircromanaging of middle and upper management. People seemed to be watching every little thing you did to try and catch you in a mistake. Also, people were watching how often I used my phone, what time I arrived, ate lunch, and left everyday. Just a very strange workplace and I would not recommend anyone work here

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