Miserable working life! - Call Centre MSC Cruises Employee Review

1.0
7 Sept 2019
Recommend
CEO approval
Business outlook

Pros

MSC building and Stockley Park, pleasant surroundings

Cons

There is a culture of bullying, Management aways asking staff if they are unhappy, but if they dare say yes or criticise the regime, they are dismissed or hounded out of their job! They will let you stay if you play games in the morning, say nothing and just do as they want, without questioning. There is a lack of support, except if you are a favourite. The practise of exclusion and discrimination is commonplace here, and all of our lovely and best staff have left.

Explore other reviews about MSC Cruises

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

1.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many pros to highlight

Cons

Very toxic environment in a short period of time. Was only there for a few weeks before I noticed the mircromanaging of middle and upper management. People seemed to be watching every little thing you did to try and catch you in a mistake. Also, people were watching how often I used my phone, what time I arrived, ate lunch, and left everyday. Just a very strange workplace and I would not recommend anyone work here

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