Great place to work - Guest Service Agent MSC Cruises Employee Review

4.0
28 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Amazing colleagues, met people from around the world, was able to speak in my multiple languages, and lots of growth within your contract.

Cons

Long hours, no days off, no benefits, short time allotted to enjoy the ports of call.

Explore other reviews about MSC Cruises

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

1.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many pros to highlight

Cons

Very toxic environment in a short period of time. Was only there for a few weeks before I noticed the mircromanaging of middle and upper management. People seemed to be watching every little thing you did to try and catch you in a mistake. Also, people were watching how often I used my phone, what time I arrived, ate lunch, and left everyday. Just a very strange workplace and I would not recommend anyone work here

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