Work is ok, pay is typical, but customers can be a nightmare. - Crew Member McDonald's Employee Review

3.0
17 Apr 2009
Recommend
CEO approval
Business outlook

Pros

The best reason to work at McDonald's is the other employees. They are all around your age, so you get along really well most of them (always some bad ones). The second best reason to work at McDonalds would probably be the casual nature of the job, which when you are a student - is really good. The work is also pretty easy, though monotonous.

Cons

By far, the biggest downside about working at McDonald's would be dealing with the customers. The vast majority of customers are alright, but occasionally you get some really hard ones, though thats more indicative of the clientele McDonald's serves.

Explore other reviews about McDonald's

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team, hard working crew.

Cons

I don’t have any cons

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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