pros and cons about working at McDonald's - Crew Trainer McDonald's Employee Review

5.0
29 Jan 2013
Recommend
CEO approval
Business outlook

Pros

I've been working at McDonald's for one year and 2 months. What I noticed about my store was trying new things to get improvements. We treat customers in better way, so that they come in with smiles every time. We, as a crew trainer, crew, and managers tries to keep friendly and polite to every customers no matter what. The working environment is very well managed. There is no conflicts and fight over. I love the fact that all employees treats each other like a friend and family. We always are in creative mode when it comes to pricing and new items. People get more excited coming to our restaurants than any other McDonald's (from what I discovered).

Cons

Compared to the whole store, our crew room where all employees take a break, is too small.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay for easy work

Cons

Not enough time to eat

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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