Pros
employees are friendly and encouraging, CEO is a very positive, energetic guy. Everyone there seems to like what they do if you can get into it. If you have a talent for telemarketing, then this will definitely be a well paying job. They give benefits after the first 90 days, have small bonuses that COULD add up if you're good at it, and there is definitely room to move up if you can manage to stick with the company. It's a good company for talented telemarketers, or any kind of marketers that are used to being beat up emotionally/mentally all day. Their work culture is very family-minded.
Cons
They try to call the position "Customer Service Rep" but you're a telemarketer; call a spade a spade. They start everyone off at $14/hour and then after your first 30 days they pay you bottom feeder minimum wage ($11) plus commission which requires a kind of insane amount of work. You read off a script and you have to be really obscure to transfer calls. Transferring to mains is kind of rare and honestly kind of hard. 80%+ calls hang up. For HI and Refi, you're basically getting them to agree to have their information sold to other marketing companies so they can be bothered some more. Honestly, the mains I would transfer were people who probably didn't know any better/not good with making informed decisions for lack of know how on their part. Yeah you're transferring them to people who are supposed to help answer all their questions and help them make smart, informed decisions...But let's face it, when you transfer them over to "specialists", they're sales minded, so they're just trying to make some money at the expense of the consumer. The more educated homeowners school the reps actually. I understand its a middle man marketing gig, but you can't help but feel like you're selling a lot of lies to people who are courteous enough to even give you the time of day.